Introduction
DJ Solutions, established in 2004, is a premier debt recovery and collection service provider operating in Kerala and Tamil Nadu. Headquartered in Kochi, with branches in Kottayam and Coimbatore, we specialize in debt collection, debt recovery, and skip tracing services for banks and Non-Banking Financial Companies (NBFCs). Our commitment to professionalism and empathy ensures a positive experience for all parties involved.This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with applicable data protection laws in India.
Information We Collect
We may collect and process the following categories of personal information:
Client Information : Names, contact details, account numbers, and financial information related to debt recovery processes.
Debtor Information: Names, contact details, identification numbers, financial details, and any other information necessary for debt collection and recovery.
Employee and Agent Information: Personal details, employment history, and other relevant information for employment and operational purposes.
Website Usage Data : IP addresses, browser types, operating systems, and browsing behaviour collected through cookies and similar technologies.
Client Information : Names, contact details, account numbers, and financial information related to debt recovery processes.
Debtor Information: Names, contact details, identification numbers, financial details, and any other information necessary for debt collection and recovery.
Employee and Agent Information: Personal details, employment history, and other relevant information for employment and operational purposes.
Website Usage Data : IP addresses, browser types, operating systems, and browsing behaviour collected through cookies and similar technologies.
How We Use Personal Information
We use the collected information for the following purposes:
To provide debt recovery and collection services to our clients.
To communicate with clients, debtors, and other stakeholders. To comply with legal and regulatory obligations
To improve our services and website functionality.
To manage employment and operational activities.
To provide debt recovery and collection services to our clients.
To communicate with clients, debtors, and other stakeholders. To comply with legal and regulatory obligations
To improve our services and website functionality.
To manage employment and operational activities.
Disclosure of Personal Information
We may share personal information with:
Clients: Banks and NBFCs for whom we provide debt recovery services.
Service Providers: Third-party vendors who assist in our operations, such as IT support and data processing.
Legal and Regulatory Authorities: When required by law or to protect our legal rights.
Clients: Banks and NBFCs for whom we provide debt recovery services.
Service Providers: Third-party vendors who assist in our operations, such as IT support and data processing.
Legal and Regulatory Authorities: When required by law or to protect our legal rights.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
Subject to applicable laws, individuals have the right to:
Access their personal information. Request correction of inaccurate or incomplete data.
Request deletion of personal information.
Object to or restrict the processing of their data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, please contact: +91 9633266677
